In the United States and Canada, our technical support representatives are available at 248.888.2000 Monday through Friday, between 8:00 a.m. and 5:00 p.m. Eastern Time, (except for observed U.S. holidays). You may also choose to email or fax (248.888.9977) your questions to us. For prompt assistance, please include your full telephone number. Also, you may choose to contact a local DG Technologies representative.
Please utilize our informative Tech Support Bulletins below along with our product FAQ pages for instant access to troubleshooting resources.
DPA Technical Support Bulletins
Troubleshooting the DPA 5 with AVT
Troubleshooting the DPA 4 Plus with AVT
DPA 5/DPA 4 Plus Firmware Update
Volvo 2013 (and Newer) and the DPA 5
CAT Equipment and the DPA 5/DPA 4 Plus
Case New Holland (CNH) and the DPA 5
Troubleshooting a CAN Network
Total DPA 5 PC Rebuild (Last Resort)
Data Link Monitor (DLM) Discontinuation
Windows XP Issues/Resolution
You may submit the following Online Support form to convey information regarding your support needs, including the European Union's
Waste Electrical and Electronic Equipment (WEEE) directive.