Online Support & WEEE

You may submit the following Online Support form to convey information regarding your support needs, including the European Union's
PDF Waste Electrical and Electronic Equipment (WEEE) directive.

In the U.S., our technical support representatives are available to answer your questions Monday thru Friday, between 9 a.m. and 5 p.m. Eastern Time, except for U.S. holidays. You may also choose to e-mail or fax your questions to us. For prompt assistance, please include your (voice) telephone number. Non-U.S. customers may choose to contact their local DG Technology representative.

PDF DG Technology’s Warranty, Trade-In & Maintenance Agreement Policy (English)

PDF DG Technology's WEEE Process Document in:

USA UK English Germany Deutsche Spain Español Italy Italiano France Français


Submit Technical Support Questions & WEEE Requests Using this Form


To submit questions or a WEEE RMA request to our technical support staff, please fill out the following form and click "submit" below. Required fields are marked with a red '*', but please use all of the fields to provide us with as much information as possible.

For our complete WEEE Process, just click on the desired language of the document above.

This is DG Technology's WEEE Directive brief process description: For WEEE processing, we will contact you to either immediately provide you with an RMA (Return Merchandise Authorization), or to gather any missing/additional information allowing us to complete and authorize an RMA per our WEEE process.


Issue:* WEEE Software Hardware Documentation Training Other
Product:
Serial Number:
Product Version:
System: WinVista WinXP WinNT/2000/2003 Linux MacOS Other
PC Hardware: Celeron Pentium Core Sempron Athlon Turion Opteron Other
PC Manufacturer:

Information and/or
Problem Statement

or

WEEE Comment(s):

Name:*
Company:
Street Address 1:
Street Address 2:
City, State and Zip:
Country:
Phone Number:*
Email Address:*